1. Policy for Corporate Governance
We conduct business with honesty, openness, and complete adherence to UAE laws.
- Every step of the business setup procedure complies with UAE mainland, free zone, and offshore laws.
- Timeliness and expenditures should be communicated clearly.
- No unstated costs policy
- Moral business consulting
2. Policy for Regulatory Compliance
Strict adherence to UAE laws and governmental regulations is guaranteed by our organization.
- adherence to rules set forth by the Dubai Department of Economy and Tourism (DET)
- adherence to UAE Ministry of Economy regulations
- Compliance with anti-money laundering (AML)
- Verification processes for KYC (Know Your Customer)
- appropriate paperwork prior to the granting of a license
3. Data Protection & Client Confidentiality Policy
We value and safeguard customer information.
- System for processing documents securely
- No sharing of company information with outside parties without authorization in writing
- CRM storage that is encrypted
- NDA is available upon request.
4. Clear Pricing Guidelines
We keep all costs completely transparent.
- A thorough quote prior to the start of service
- Dissection of service fees and government fees
- No unforeseen extra expenses
- Prior to payment, a written agreement
5. Policy for Service Delivery
Our dedication lies on providing prompt and expert service.
- Clearly defined service schedules
- Frequent updates on progress
- A committed manager of relationships
- Assistance with post-licensing support
6. Refund and Cancellation Policy
We have a systematic refund procedure.
- According to UAE regulations, government fees are non-refundable.
- If the process is not started, service fees are refunded.
- Requests for cancellations must be made in writing.
7. Ethical and Anti-Corruption Policy
Unethical behavior is definitely forbidden.
- There is no room for bribes
- No untrue promises
- Sincere advice regarding the viability of a business
- Giving clients a clear description of the risks
8. Employee Behavior Guidelines
Professional standards are upheld by our group.
- Formal attire requirements
- courteous correspondence with clients
- Ongoing instruction about UAE regulations
- A confidentiality agreement is required